IAS Workshop

Apr 14, 2026

Business Council and Partners Host Successful Internet Access Study Workshop

The Business Council of Papua New Guinea, in partnership with DT Global through the Economic and Social Infrastructure Program (ESIP), and leading research firm Long Street Advisors, successfully convened the Internet Access Study Final Dissemination Workshop on 14 April 2026 at the Stanley Hotel.

The workshop brought together dozens of business leaders, policymakers, and key stakeholders—primarily from the ICT sector—across both the private and public sectors. The event marked a significant milestone in advancing dialogue on internet penetration, affordability, and digital transformation in Papua New Guinea.

The workshop was led by the Business Council of Papua New Guinea and moderated by Executive Director, Carmella Gabina who remarked, “Reliable and affordable internet connectivity is no longer optional; it is now core business infrastructure. Whether large enterprises or small businesses, connectivity affects productivity, costs, competitiveness and growth.”

A Critical Study on Digital Access and Economic Growth

The workshop presented the findings of a comprehensive market study on internet access and affordability for businesses across Papua New Guinea. Conducted by Long Street Advisors under ESIP, the study provides a detailed assessment of the current state of internet usage, infrastructure challenges, and the economic potential of digitalisation.

Key findings highlighted that while approximately 93% of surveyed businesses rely on the internet, usage remains largely limited to basic communication and research functions. More advanced digital adoption—such as cloud computing and AI—remains low, particularly among micro and small enterprises.

Despite recent reductions in mobile data pricing, affordability continues to be a major constraint. The study revealed that a basic business internet package can cost a significant proportion of income, with many small businesses spending between 10–20% of monthly revenue on connectivity alone. This is substantially higher than global benchmarks and underscores systemic barriers to digital inclusion.

Infrastructure and Reliability Challenges

Stakeholders also engaged in discussions around persistent infrastructure constraints affecting internet access nationwide. Key challenges identified include unreliable power supply, high costs of network deployment in difficult terrain, and frequent connectivity disruptions—particularly in rural areas.

The study further revealed that many businesses are forced to maintain multiple internet connections to ensure continuity, significantly increasing the total cost of internet ownership. These inefficiencies limit productivity and restrict the ability of businesses to invest in digital tools and innovation.

Unlocking PNG’s Digital Potential

Despite these challenges, the workshop emphasised the transformative opportunity that improved connectivity presents for Papua New Guinea’s economy. The report estimates that enabling widespread, affordable, and reliable internet access for businesses could unlock up to K85 billion in economic value by 2035, while driving higher growth and job creation nationwide.

Three key priority areas were identified to achieve this vision:

Expanding access to affordable, high-speed internet

Improving network and power reliability

Accelerating digital adoption across businesses

Strengthening Public-Private Collaboration

The workshop concluded with a strong call for coordinated action between government, industry, and development partners. Participants underscored the importance of policy reform, infrastructure investment, and continued stakeholder engagement to address existing gaps and unlock digital growth.

As the leading voice of business in Papua New Guinea, the Business Council reaffirmed its commitment to working closely with government and partners to advocate for practical reforms that support digital transformation and inclusive economic development.

We would like to acknowledge and thank the Australian Government, through DFAT, for sponsoring this important work, and DT-Global under the Economic and Social infrastructure Program (ESIP) for supporting and managing the engagement. Their collaboration with BCPNG and industry stakeholders has enabled a practical, business-focused study that reflects the realities faced by companies operating in PNG.

The Business Council of Papua New Guinea (BCPNG) held its 2026 Annual General Meeting on 23 September 2026 at Airways Hotel in Port Moresby, bringing members together to review the Council’s progress over the 2025/26 financial year and confirm changes to the BCPNG Board.

Presenting the President’s Report, BCPNG President Susil Nelson-Kongoi highlighted FY2025/26 as a year of implementation, consolidation and institutional strengthening for the Council.

A key focus during the year was the continued delivery of BCPNG’s “Strengthening Content” strategy, aimed at improving the way member concerns are translated into evidence, technical analysis, policy positions and structured engagement with Government.

The Council continued to strengthen its Government-to-Business model by connecting Technical Working Groups, Taskforces, major forums, research and policy engagement into a more coordinated advocacy pathway.

Among the year’s institutional milestones was the signing of a three-year Memorandum of Understanding between BCPNG and the Department of Prime Minister and National Executive Council, providing a stronger framework for regular Government-to-Business dialogue and the progression of private-sector priorities.

The President also acknowledged the contribution of BCPNG members, Technical Working Groups, Taskforces, Government and development partners, sponsors and the Secretariat in strengthening the Council’s role as an evidence-led voice for Papua New Guinea’s private sector.

Board Changes Following the AGM

The AGM also marked an important transition in BCPNG’s Board leadership.

BCPNG formally acknowledged outgoing Board members Kee Lim and Kenneth Imako for their longstanding service to the Council.

BCPNG extends its sincere appreciation to both for their leadership, experience and contribution to the Council and to Papua New Guinea’s wider private sector.

The Council also welcomed Zhi Quan Tam as a new Board member.

Adam Kramer has also now joined the Executive Board as Vice President International, succeeding Kenneth Imako.

BCPNG looks forward to working with its 2026–2027 Board, members and partners as the Council continues to strengthen private-sector advocacy, evidence-led policy engagement and constructive dialogue with Government.

As BCPNG enters the new financial year, the Council remains focused on building stronger partnerships, stronger institutions and a stronger business environment for Papua New Guinea.