The Business Council of Papua New Guinea (“BCPNG”, “we”, “our”, or “us”) respects the privacy of visitors who use our website. This Privacy Policy explains how we may collect, use, store, share, and protect information provided through our website.

This Privacy Policy applies to information collected through the BCPNG website, including contact forms, enquiry forms, questionnaires, surveys, event or programme registration forms, and website analytics tools.

1. Information we collect

We may collect personal information when you choose to contact us, submit an enquiry, complete a questionnaire, register interest in an event or programme, or interact with forms on our website.

This information may include:

• Your name
• Email address
• Phone number
• Organisation or company name
• Job title or role
• Subject of enquiry
• Questionnaire or survey responses
• Comments, feedback, or information submitted through website forms
• Any other information you voluntarily provide to us

Some forms may ask for opinions, business information, stakeholder feedback, or other responses connected to BCPNG activities, events, consultations, programmes, research, or advocacy work.

We may also collect basic technical and usage information when you visit our website, including browser type, device information, approximate location, pages visited, date and time of access, referral source, and general website activity.

2. Google Analytics and website usage data

Our website uses Google Analytics to help us understand how visitors use the website and how the website can be improved.

Google Analytics may collect information such as:

• Pages visited
• Time spent on the website
• Device and browser type
• General location information
• Referral source
• Visitor interactions with website content

This information is generally used in an aggregated form and does not directly identify individual visitors to BCPNG.

Google may process this information in accordance with its own privacy terms and policies. Visitors can manage cookies or analytics tracking through their browser settings or Google’s available privacy tools.

3. How we use your information

We may use information collected through the website to:

• Respond to enquiries or requests
• Communicate with members, stakeholders, and visitors
• Manage questionnaire, survey, consultation, or feedback responses
• Analyse responses for reporting, planning, advocacy, policy engagement, or programme development
• Provide information about BCPNG activities, events, programmes, or initiatives
• Manage website enquiries and administrative records
• Improve the performance, security, and usability of the website
• Support our communication, advocacy, research, and stakeholder engagement work

Questionnaire or survey responses may be reviewed individually where necessary, or analysed in aggregated form to identify trends, issues, priorities, or stakeholder views.

We will not use personal information for purposes that are unrelated to the reason it was provided, unless required or permitted by law, or unless your consent has been obtained.

4. Questionnaire and form submissions

When you submit a questionnaire, survey, feedback form, registration form, or contact form through the website, you are responsible for ensuring that the information you provide is accurate and that you have authority to provide it.

Unless a form specifically asks for it, you should avoid submitting sensitive personal information, confidential business information, or information about other people.

Information submitted through forms may be stored, reviewed, exported, analysed, or used by BCPNG for the purpose connected to the form, including stakeholder engagement, reporting, advocacy, research, programme planning, event management, or responding to enquiries.

Where possible, BCPNG may use questionnaire or survey responses in aggregated or summarised form so that individual respondents are not directly identified.

5. Sharing of information

BCPNG does not sell personal information collected through the website.

We may share information only where necessary, including with:

• Authorised BCPNG personnel
• Service providers who support the operation, hosting, maintenance, analytics, form handling, reporting, or security of the website
• Event, programme, research, or communication partners where relevant to your enquiry, registration, questionnaire, or submitted response
• Government, regulatory, or legal authorities where required by law
• Stakeholders or partners where information is shared in aggregated or non-identifying form for reporting, advocacy, consultation, or programme purposes

Where third-party service providers are used, they are expected to handle information responsibly and only for the purpose of providing the relevant service.

6. Cookies, analytics, and tracking technologies

Our website may use cookies, analytics tools, and similar technologies to support website functionality, understand visitor activity, and improve the website experience.

Cookies are small files stored on your device. They may help the website function properly, remember certain preferences, or provide general information about how visitors use the site.

Because our website uses Google Analytics, some cookies or tracking technologies may be provided by Google. These tools help us measure website traffic and understand how visitors interact with website content.

You may choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

7. Storage and security

We take reasonable steps to protect personal information submitted through our website from unauthorised access, misuse, loss, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. While we aim to protect information provided to us, we cannot guarantee absolute security.

8. Retention of information

We retain personal information only for as long as reasonably necessary for the purpose it was collected, including to respond to enquiries, maintain records, manage questionnaire or survey responses, support stakeholder communication, prepare reports, or meet administrative and legal requirements.

When information is no longer required, we will take reasonable steps to delete, archive, or securely manage it.

9. Links to external websites

Our website may contain links to external websites operated by third parties. BCPNG is not responsible for the privacy practices, content, or security of those external websites.

Visitors are encouraged to review the privacy policies of any external websites they visit.

10. Accessing or correcting your information

You may contact us to request access to personal information you have provided, or to request that inaccurate information be corrected.

Where appropriate and subject to operational, legal, or administrative requirements, we will take reasonable steps to respond to such requests.

11. Updates to this Privacy Policy

BCPNG may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.

12. Contact us

For questions about this Privacy Policy or how your information is handled, please contact us:

Business Council of Papua New Guinea

Email: admin@bcpng.page
Phone: +675 3200700
Address: Kawai St, Gordons, CHM Corporate Park, NCD, Port Moresby